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Employee Productivity Through Technology

Posted On: 2006-05-16
Length: 60:00

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Welcome. I'm so glad you could join us today for another edition of Small Business Trends Radio. My name is Steve Rocinski. I'm the show's executive producer, and today your substitute host filling in for Anita Campbell. But for just this week's show only.

So let's get started rapidly. I'm sorry to say there is no Today's Trend segment this week. Anita will be returning next week and I'm sure she will have a terrific new trend to talk about. I'm excited about today's topic, it's actually part 2 that we started last month. The topic of today's show is "Keeping Employees Productive Through Technology." You've got all the equipment, now how do you keep it and your employees functioning day in and day out. We'll be covering four major topics today. Our first topic is how do you choose your front-office software applications. Number 2 is how do you choose your back office software applications. Number 3 once you've got all the technology, how do you support your technology environment, and number 4, how do you provide training and education on all the technology you now have.

This is actually part 2 in the series, Product Employees and Happy Bosses through Technology, featuring Michael Dees, president of E-Security Direct. Part 1 can be found in the Voice of America archives, or on our podcast companion site, wwww.smbtrendwire.com. Ok. Let's get started. I'd like to welcome Michael back. Our featured guest today, president of E-security Direct, a leading technology services vendor. Welcome Michael.

Good afternoon Steve, how are you today?

I'm terrific. Glad you could be with us. Michael, why don't you start us out and give us your little 30-second elevator speech of who you are, what our company is and what it does.

Happy to. E-Security Direct provides managed technology solutions, such as firewalls, virtual private network, secure electronic email and remote access to both small and medium sized businesses.

Great. Well I know as a small business person myself, I always find it informative, and actually inspirational, so I'd like to ask you a question, if you could our listeners and myself a little history on your business, how and why you started it and how long have you been at it?

Well, I started the business, Steve, in 2001 and prior to that worked for a family owned managed service providing firm that catered to the Fortune 1000 market. They provided many of the...

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